Privacy Policy — AiSolutions

Last updated: 11 August 2025

Quick summary

AiSolutions ("we", "us") helps small and medium businesses with automation integrations and implementation. We collect only the data needed to operate our website and deliver services (for example: contact details, encrypted API keys for integrations, and project data). We protect your data with appropriate security measures, keep it only as long as needed, and respect your rights under the GDPR. For anything else, email us at aisolutions963@gmail.com.

1. Data Controller & Contact

AiSolutions ("we", "us", "our") acts as the Data Controller for visitors to this website and as a Data Processor when processing data on behalf of clients in connection with automation services.

Contact: aisolutions963@gmail.com

2. Data We Collect

From website visitors

IP address and browser/technical information (for analytics and security).
Cookies and similar tracking technologies (see Cookies section).
Information you submit voluntarily via contact forms (name, business email, message).

From clients (when delivering services)

Business contact information (company name, business email, phone number).
API keys, access tokens and platform credentials required to implement integrations (we encrypt and store these securely while needed).
Operational data required by the automation (e.g., orders, customer records, product metadata) — processed only as agreed in your contract.

3. Legal Basis for Processing (GDPR Art. 6)

We rely on the following legal bases under the GDPR:

Contractual necessity — to deliver the services you have requested or that are required by a contract with us.
Consent — when you opt in to marketing communications or non-essential cookies.
Legitimate interests — for improving our services, ensuring security, preventing fraud, and running our business (we balance these interests against your privacy rights).

4. Your Rights (Under GDPR)

You have the following rights in relation to your personal data:

Access — request a copy of personal data we hold about you (Art. 15).
Rectification — correct inaccurate or incomplete data (Art. 16).
Erasure — request deletion where there is no legitimate reason for us to retain it (Art. 17).
Restriction — ask that processing be limited while disputes are resolved (Art. 18).
Data portability — receive your personal data in a structured, commonly used format (Art. 20).
Withdraw consent — if processing is based on your consent, you may withdraw it at any time.

To exercise any right, contact us at: aisolutions963@gmail.com. We will respond within the timeframes required by applicable law.

5. Cookies & Tracking

We use cookies to provide a better browsing experience and to analyze site usage. Below are the primary cookies used on this site. You can manage your cookie preferences via your browser or our cookie settings.

Cookie	Purpose	Duration
_ga	Google Analytics tracking	2 years
cookie_consent	Tracks your cookie preferences	1 year

6. Data Transfers & Storage

We primarily store data on secure EU-based servers. When we use third-party providers (for example AWS, GCP, or other vendors) that process data outside the EU/EEA, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or other mechanisms required under applicable law.

Sensitive credentials (like API keys) are encrypted in transit and at rest. Only authorized personnel or systems with a business need have access to them.

7. Data Retention

Visitor analytics data: retained up to 26 months.
Contact form messages: retained for the period necessary to respond and for record-keeping, typically up to 24 months unless otherwise required.
Client project data: retained for the duration of the contract and for legal retention periods after the contract ends unless you request earlier deletion.

8. Third-Party Services

We use third-party services to deliver and improve our offerings (for example: Google Analytics, Airtable, Make.com, Shopify, WooCommerce). These providers are independent controllers or processors with their own privacy practices. We recommend reviewing their privacy policies in addition to this one.

9. Security Measures

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or alteration — including encryption, secure credential handling, access controls, and regular audits. However, no system is completely secure; if a breach occurs, we will notify affected parties and authorities as required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new policy on this page and update the "Last updated" date. Where required by law or for significant changes, we will also notify clients and users by email.

11. Contact & Supervisory Authority

If you have questions, requests, or complaints about our privacy practices, contact us at aisolutions963@gmail.com.

If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority in the EU member state where you live, work, or where an alleged infringement took place.